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A). Buyer don’t own warrant policy if the goods is dismantled. Please open the parcel in post officer’s presence, if the parcel is damaged or empty, please ask the post office to provide official document, especially the claim request paper. B). Order can’t be changed after it’s shipped, please deal with it in time if you have this kind of need. Buyer need to be responsible for shipping cost if refund.
C). We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the items. D). We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. We also provide 6-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them.
Our store ships to more than 200 countries and you can enjoy free shipping on all items sold on mi-spareparts.com Estimated Delivery Time is 7-30 business.
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.
Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
The following cases should be taken into consideration regarding shipping times: